Noriaki Kano Japanese Educator
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Noriaki Kano is a member of the following lists: 1940 births, University of Tokyo alumni and Japanese academics.
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Details
| First Name |
Noriaki
|
| Last Name |
Kano
|
| Birthday |
30th November, 1939
|
| Birthplace |
Tokyo, Japan
|
| Nationality |
Japanese
|
| Occupation |
Educator
|
Noriaki Kano (狩野紀昭 Kanō Noriaki, pronounced ) is an educator, lecturer, writer and consultant in the field of quality management. He is the developer of a customer satisfaction model (now known as the Kano model) whose simple ranking scheme distinguishes between essential and differentiating attributes related to concepts of customer quality. He is a professor emeritus of the Tokyo University of Science. He was Visiting Professor at the University of Rome III during the academic year 2010-2011.
